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June 03, 2010

Knowledge-based enterprise

Knowledge-based enterprise : sources Knowledge gathering.

A knowledge-based enterprise derives knowledge from various sources that include:
Customer knowledge: customer needs, perceptions, and motivations, who to contact, customer buying power, what differentiation strategy and customer services need to be developed to win and retain customers, etc.

Competitor knowledge: what competitors are selling now and what they are planning to sell in the future, what is their strategic intent, what competitive strategies they use to win in the marketplace.

Product knowledge: the products in the marketplace, who is buying them and why, what prices they are selling at, and how much money is spent on such products now and may be spent in future.

Process knowledge: best practices, technology intelligence and forecasting, systemic Innovation, cross-functional synergy opportunities, etc.

Financial knowledge: capital resources, where and how to acquire venture capital and at what cost, and the integrating in financial practices.

People knowledge: knowing people and what motivates employees, obtaining feedback, the expertise available, and how to go about finding experts.

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